Join our team! Hiring a Tap Room, Bottle Shop and Events Part Time Team Member – Leslieville

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Position:              Tap Room, Bottle Shop and Events Team Member
Location:             Leslieville Tap Room – 36 Wagstaff Drive, Toronto
Type:                   Part Time, Hourly (10 – 30 hours/week)
Compensation:   $20/hour + brewery-wide shared tip pool
Perks:                  Employee beer & apparel budget, discounts, paid breaks

Left Field Brewery is a small, community-focused family business with a mission to create joy through beer. We also happen to love baseball, a theme that is interwoven through all facets of our brand. Left Field Brewery is committed to diversity and inclusion. We believe that building a team that represents a diverse set of backgrounds and lived experiences helps us challenge the expected, and be the best possible community member that we can be. We value equal opportunity, and work to build an inclusive workplace where our differences are nurtured and valued. We invite applications from candidates from all backgrounds, race, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic. Accessibility accommodations during the application process are available, just let us know in your application and we will work with you to meet your needs.

Our Tap Room & Bottle Shop teammates are integral to nurturing and maintaining the Left Field Brewery brand and guest experience. This individual will provide day-to-day customer service in the Tap Room and Bottle Shop and at events, and will look for and identify opportunities to go above and beyond in order to create exceptional guest experiences. 

Responsibilities
– Greeting and providing exceptional service to all brewery visitors
– Processing customer purchases in the Bottle Shop
– Serving draught beer in the Tap Room
– Daily opening and closing of the Tap Room and Bottle Shop
– Re-stocking beer fridge and retail items in a neat, presentable fashion
– Fulfillment of 3rd party delivery app orders
– Responding to general brewery questions and inquiries from visitors
– Daily cleaning of the Tap Room, Bottle Shop and other areas, as assigned
– External festival and event activations 
– Achieving team sales goals, right-sizing customer needs
– Grow customer loyalty through relationship building and rewards program & e-mail newsletter subscriptions
– Maintaining Tap Room capacity including working the door, and all safety protocols
– Cash handling and inventory oversight
– Draught troubleshooting
– General brewery duties, as assigned 

Skills & Qualifications
– Exceptional customer service skills. Prior service experience is required
– A passion for great beer and knowledge of beer and beer styles
– Experience working in a fast-paced environment
– A team player with a positive attitude
– Excellent communicator, personable, friendly and enthusiastic
– Smart Serve & Retail Alcohol Sales certification
– At least 18 years of age or older
– Must be able to move cases of beer weighing 10Kg from ground level or pallets to table height
– Must be able to move kegs weighing up to 90 lbs between skids, floor, and hand carts
– Must be able to constantly move around the Tap Room, storage area, fridge, production area to re-stock, serve, bus tables, complete transactions, clean and organize
– G class license and clean driving record is a strong asset
– Experience with Toast POS is an asset
– Availability to work flexible hours including evenings and weekends

This job description is subject to change at any time

Core Values
The successful candidate will demonstrate personal and professional alignment through proven examples, to our core values;
– Integrity – setting out to do the right thing in every situation by upholding strong moral and ethical principles
– Quality – striving to be the best at what they do by sweating the small stuff
– Innovation – Continuous improvement by embracing change and striving to learn and develop
– Teamwork – Respecting, helping, and looking-out for others. Sharing feedback, ideas and knowledge openly
– Community – Beer is for everybody. Using beer as a tool to build community and to support those in need
– Safety – Insisting on the responsible production of and enjoyment of beer
– Work Ethic – Hustling. Bring a highly focused, organized, self-motivated professional with an entrepreneurial mindset.
– Positivity – Showing-up with an optimistic outlook and work to find the best in every situation. Assuming the best in and uplifting each other
– Fun – Celebrating our successes and enjoying the fruits of our labour. Going out of our way to show our customers an exceptional time

To apply for this role, send a cover letter, resume and hours of availability to our Tap Room Manager, [email protected]. Selected candidates will be contacted for a phone screening and/or virtual interview,